Able to put E-j Internal Txn ID in Thank-you email?

[moonleaf]

I want to be able to send some sort of invoice number to my customers, but the Transaction ID and and the Invoice number are too long and complicated. The E-junkie Internal Transaction ID is a good length, but I can't find any documentation about inserting the E-j Internal Txn ID into the templated thank-you email. How can I go about doing this?

[E-junkie_Guru]

Customarily, you would want to use Transaction ID, as that refers to a specific completed payment with the payment processor (PayPal/etc.), so it serves as a receipt number or "proof of purchase" which you or the buyer can look up in your payment processor account. The Invoice ID is another, much longer string that the buyer might find in their payment history, so we log that for you as well in case they reference that instead of the Txn ID in their communications to you.



Because that Txn ID serves as proof of purchase and is used in your thank-you/download page URLs (and some sellers use it for other purposes requiring proof of purchase as well), we would not want to reveal that ID to any affiliate who might have referred the sale. Thus, affiliates are only shown the E-j Internal Txn ID (which is not logged anywhere at the payment processor's end) in their referred-sale Notifications and Earnings Report, so if they need to contact the seller regarding their commission on a specific sale, they have a reference number that cannot be used to impersonate the buyer or obtain the actual product.

[zingy]

moonleafI want to be able to send some sort of invoice number to my customers, but the Transaction ID and and the Invoice number are too long and complicated.

I was just thinking the same thing too.

TysonCustomarily, you would want to use Transaction ID, as that refers to a specific completed payment with the payment processor (PayPal/etc.), so it serves as a receipt number or "proof of purchase" which you or the buyer can look up in your payment processor account. The Invoice ID is another, much longer string that the buyer might find in their payment history, so we log that for you as well in case they reference that instead of the Txn ID in their communications to you.



Because that Txn ID serves as proof of purchase and is used in your thank-you/download page URLs (and some sellers use it for other purposes requiring proof of purchase as well), we would not want to reveal that ID to any affiliate who might have referred the sale. Thus, affiliates are only shown the E-j Internal Txn ID (which is not logged anywhere at the payment processor's end) in their referred-sale Notifications and Earnings Report, so if they need to contact the seller regarding their commission on a specific sale, they have a reference number that cannot be used to impersonate the buyer or obtain the actual product.

Tyson - what happens if you won't be using affiliate for your products and just want a customer friendly ID for the order?

[E-junkie_Ninja]

Sorry for the delay in responding to your forum post. There is not a way to shorten the transaction ID. I will send a suggestion to our development department to allow merchants to setup their own transaction IDs.

[zingy]

E-junkieNinjaSorry for the delay in responding to your forum post. There is not a way to shorten the transaction ID. I will send a suggestion to our development department to allow merchants to setup their own transaction IDs.

Thanks.



Tbh, for me at least, this would be a deciding factor of whether I use ejunkie or not.

[E-junkie_Guru]

We do not generate the Transaction ID; it is generated by the payment processor and identifies a specific, completed payment transaction in their system. As such, that ID represents a verifiable "proof of purchase", so you or the buyer can find that ID in your PayPal (or other payment processor) account history or receipt email, and you can cross-reference that ID to a specific transaction in your E-junkie log.