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henry
Aug '10

I have been using e-junkies for a while and have come across a few really useful features that would make the system even richer than it is. Please consider these and let us know if you can implement these.





IDEA 1:

Invoice system.



Rather than sending the customer to a payment system, generate a PDF invoice of the products they want and send this to them, either by email or let them download it from the site.



They can then use an alternative payment systems, such as bank to bank transfer or cheque to pay for the products (this will be handled outside e-junkies system). It will be nice to have a basic invoice management as well to track the status of each such as sent, waiting for payment, paid, cancelled and so on.



The invoice can be templated so people can customise the layout and content as they wish. It doesn’t even have to PDF, just a page that the customer can print as invoice based on their requirement which is the products they are interested in, contact details and an invoice number along with dates, etc.





IDEA 2:

A way to use the same text for “email message” of all products. Most often the message you want to send in the email is the same for each product. However, in e-junkies each product has an email message and if it you need to change it, then all of them need to be modified. If you have many products this becomes a very tedious task. You can easily have “default email text box” in a global options page and a checkbox. If the checkbox is ticked the default email is used for all products. If not, custom emails are used as before.





IDEA 3:

Discount system is applied to only to one product or all products. It is very useful to be able to apply discounts to a series of products, not just one, and not all of them. We can either do this by selecting the products specifically when applying the discount or alternatively group the products and then apply discounts to these groups.



Thanks for your consideration.

Henry

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    Aug '10

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    Aug '10
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henry
Aug '10

For sending emails, your suggestion is not really possible. Let me explain.



The email sent for each item allows the customer to download the product. So it has item specific information in it such as item name and link.



As an example, the text in the email template of a product could look like this:



Dear [%first_name%]

Thank you for purchasing [%item_name%]. You can download it from: [link%]

Regards





Note this cannot be put in the master thank-you note because it has item specific tags (am I right?). Instead what we want is to use this text as a common text for all emails of all products. This is what I do already. I simply copy/paste this code for each product. Hence, this can be easily implemented following the method I provided in my previous post above.

E-junkie_GuruWebmaster & Support Guru
Aug '10
I was just trying to be helpful, offering approaches that you can already do now, since it may be some time before we could consider whether, and if so how, to implement your suggestions which are now logged on our wishlist.



BTW, the link provided in a thank-you email just leads to the thank-you page we generate for that transaction, where we present the actual download link -- i.e., the buyer doesn't start the download directly from their thank-you email.



The [%download_link%] in product-based thank-you emails would lead to a thank-you/download page for just that product alone, whereas the [%thankyou_link%] that you can put in either product-based or the common thank-you email would lead to a consolidated thank-you page for all items in the buyer's order, which is the same page they would reach after completing checkout, such as this example:

https://www.e-junkie.com/d/?t=jg-l5rooge0092d567&c=fup



While the Common Thank-you Email template cannot use item-specific variables because it is not associated with any particular product, you could still format that template in a suitable manner using only common, order-specific template variables, e.g.:



Dear [%first_name%],



Thank you for your order with [%business_name%]. You can download your purchase from this link:



[%thankyou_link%]




We do already have a default message format for digital goods, so if you don't Enable Templated Email for a product, the default message we already send would follow this format:



Dear [%first_name%],



You can download [%item_name%] at



[%download_link%]





If you add an Email Message for the product (still without Enabling Templated Email), that message would simply be added below the default shown above. Enabling Templated Email would completely replace our default message and allow you to define the entire message from start to finish.

henry
Aug '10

Thanks for the info.



If I use the common thank you email with the link to a common thank you page as your first example suggest, how can I get the customer to download multiple products. How can I show several download links in the common thank you page. What tag do you use? Can you generate a list of download links in this common thank you page?



Besides, what happens when they purchase several items. Your example means that they get several identical emails, one for each product that all link to a common thank you page which presumably has a list of download links for the products they purchased.



I might be wrong here, so please correct me if I am.

E-junkie_GuruWebmaster & Support Guru
Aug '10

We only send a single Common Thank-you Email message per entire order, regardless of which items or how many were purchased in the order.



The [%thankyou_link%] variable you can put into a Common Thank-you Email template will insert a link to a consolidated thank-you page for all items purchased in the order, itemizing each product with its download link (for products that have one) and its thank-you page customization (if you added any). This is the same consolidated thank-you page that buyers can see after completing checkout for a multi-item order.



For instance, this example link demonstrates a page that would come up after checkout and via the [%thankyou_link%] for an order comprised of two download items and one tangible item:

1https://www.e-junkie.com/d/?t=jg-l5rooge0092d567&c=fup1

henry
Aug '10

Thanks, that's helpful. But I think this is getting more complicated than I thought. We currently use a redirection URL to show a custom page on our site at the end along with all the other Google Analytics tracking which is delicately setup to work with your processing. I don't think we want to touch that at this point, so I still look forward to the implementation of IDEA 2. But thanks for the help anyway.