100 Checkout Limit

[lennon]

So today is my first day up and running and everything was great, until I think I found out there is a 100 free checkout a day limit to e-junkie? Does anyone know anything about this. If so please email me.. If this is the case then my business with e-junkie might only last a few days, and I love everything about this place.



Lennon



lennonstore@johngaltentertainment.com

[E-junkie_Chef]

Sorry, E-junkie is not optimized for "free downloads" and there is no work around

[lennon]

well i guess i will be going to another provider.

[E-junkie_Guru]

Our apologies, but E-junkie is optimized for Merchants who wish to sell products such as downloads, so our system has inherent restrictions on unpaid free downloads, to prevent miscreants from gaming the system to rip off our Merchants. Of course, you don't need a shopping cart service like E-junkie to help you process payments if you just want to offer free downloads, since you can simply store your files on your own site and link to them directly on your own pages. :^)

[lennon]

for sure but the bandwith expense is too high to do this for mass distribution. that is why i will pay $100 a month for the service. it also lets people pay if they so choose to do so.. The E-junkie site is misleading as to this matter. it says "unlimited downloads" why do they care if people pay us or not.

[lennon]

sorry the quote off the homepage that sold me on the service is "No bandwidth limit" I guess this is not the case. I could bring e-junkie a TON of business, if the service would allow say 1000 a day and not 100

[E-junkie_Chef]

There is "No bandwidth limit" for actual sales.



Anyway, we are changing our pricing model to have higher product limits but are instriducing bandwidth limits, which will be good enough for a high sales volume but certainly not good for freebies.

[lennon]

i understand but the site is misleading. I love everything about e-junkie and want to be a customer but I need 1000 a day to be able to build my business properly. What can we do to work something out.

[E-junkie_Guru]

We would easily be able to handle 1000 or more actual, paid download sales per day, but unpaid free downloads must remain restricted. Since all of our Merchant services run from a common, centralized codebase, it is not even technically possible to remove the free-download restriction for you without also removing it for everybody, and most of our Merchants prefer that we continue to block excessive requests for free downloads.



Our site is offering a platform for eCommerce -- i.e., tendering and accepting payments online -- not for massive-scale free-download fulfillment. There is indeed "no bandwidth limit" for the actual eCommerce service we are offering and promoting on our site. I don't see how that's "misleading" if you wish to use our service for a non-commercial purpose we don't actually even offer or promote? As I explained, most folks who want to offer free downloads just provide direct download links on their site, or use a simple third-party script to collect some contact info before showing the download links, so I don't even see the need for a shopping cart to handle online payments when no payment will be required...?

[lennon]

I understand, what I want is to do both, have customers who wish to pay and some who wish to get files for free. Really your site is great and I love everything about it, I just need a few more then 100 free a day to really get to my goals....Thanks for getting back to me.

[E-junkie_Chef]

Hosts like Dreamhost offer humongous amount of bandwidth dirt cheap (as they oversell) .. so you can simply upload the file there and link to it (for free downloads).



That's all I can suggest.

[lennon]

hum ok i will check it out....Thank you...

[lennon]

Ok admin, help me with this one. if put the files for free download & or paid. can i use the front end with e-junkie the exact same way as its being used now. What I mean I guess is can you send random links to even the free customers with no limit each day that way everyone is getting a unique link, but the files are pulling from another server. this allows us to collect the data on the free downloads in the e-junkie cool way?

[E-junkie_Chef]

No, that's not possible. I see the reason now though that why you'd want to route free transactions through E-junkie.



If the limit ever changes, I'll update this thread.

[lennon]

thank you so very much, you are a pro...

[dw27]

We are attracting buyers to our cart with free downloads, and we are expecting a spike in free checkout activity soon and are concerned that customers will be blocked by the 100 max free checkouts. We want to use the e-junkie system to collect email addresses and track activity of the folks that take advantage of our offer.



This may help, here is our plan:

Various organizations will pay a flat licensing fee for a limited number of downloads via discount codes which they distribute to their members who come to our cart to initiate the free download, this way we expand our customer data base. Hopefully, the freebies will be including purchases within the same transaction and the 100 limit is moot. But we are concerned that we might reach the 100 max freebies rather quickly and disappoint future customers and not get to collect their info.



Any suggestions?

[E-junkie_Guru]

Eventually, we'll be offering a range of daily Free Checkout limits in our standard pricing plans. Until then, if you anticipate needing more than 100 Free Checkouts daily, contact us in advance to let us know how many Free Checkouts max. you expect to need. We can set that up manually, although we may ask you to upgrade to a higher plan to cover our overhead in providing that many free downloads for you.

[dw27]

Thanks for your response. I will pass this on to the decision-maker, and see if there is an estimated volume of free checkouts.

[dw27]

Okay, it's difficult to know for sure how many visitors will check out with only the free downloads but, there could be spikes of up to 400 free checkouts for brief periods (a week or two for each campaign). How could we accommodate that?



You can of course email me at our login address to discus customization arrangements.



Thanks, David

[E-junkie_Ninja]

When you start a paid subscription E-junkie does have it setup to allow a set number of free checkouts per day based on the plan you sign up for. The number of free checkouts per day is as follows:

100 for our $5 plan

150 for our $10 plan

250 for our $15 plan

and 500 for $18 and up