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sddarkman619
Sep '17
1

Long story short.
Added SSL to site and noticed when clicking on add to cart or view cart only spinning wheel happens. Thought it was the SSL so I removed SSL from the site and the spinning wheel is still happening.
Then in researching other posts I saw to add this to the page:
script src='http://www.e-junkie.com/ecom/box.js' type='text/javascript'></script
and that made the center of page pop up work whereas I used to get a new tab added.
HOWEVER this added script makes my whole page justify left.
Also when I close the centered overlay the spinning wheel is still there even though the overlay is gone.
Not exactly sure what has gone wrong, been using e-junkie and pasting the code in myself for years now. never had an issue till recently.
any help is appreciated.
also submitted ticket but need help faster if possible.
Purchase page is here:
http://www.thepuzzleboxmaker.com/purchase/1

I've removed the script code above for now.

thanks

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    Sep '17

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    Sep '17
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sddarkman619
Sep '17
1

I've tried the script buttons but they too put the whole page left justified.
Which I remember now why I don't use the script buttons is because of that, which is why I use the html straight code with my site.
But now the buttons when clicked don't open a page in new tab they just get the spinning wheel.

here are some screenshots:

sddarkman619
Sep '17

ok so I check my other WP sites with e-junkie on them and they are all working fine. I'm wondering if it's the version of wordpress, as I just updated, that is causing the issue?

I just tried putting the straight html code on a different page on this site and it's still doing the spinning thing.

sddarkman619
Sep '17

ok I've found the culprit.
it's the NEXTGEN gallery plugin. I disabled that and now it works fine.
Damn.

E-junkie_GuruWebmaster & Support Guru
Sep '17

I made a test copy of your page to reproduce the problem and troubleshoot. I found the problem was resolved when I removed lines pertaining to your Photocrati NextGEN Gallery plugin for WordPress, so we'd advise disabling/uninstalling that plugin from your WP Admin.

You can use our overlay-style cart within your page by simply adding the following lines of View Cart code to your sales page; note this includes the extra line function EJEJC_config() { EJEJC_INITCSS = false; } to fix the layout glitch you noted:

<script type="text/javascript">
function EJEJC_lc(th) { return false; };
function EJEJC_config() { EJEJC_INITCSS = false; }
</script>
<script src="https://www.e-junkie.com/ecom/box.js" type="text/javascript"></script>

If you want to convert your whole site to SSL, make sure you change any instances of http: to https: in your E-junkie button codes; our Seller Admin already provides code this way for the past couple years, so you'd only need to update older codes in your page.

You may also wish to try out our new cart design, which should not need the function EJEJC_config() { EJEJC_INITCSS = false; } extra line -- see further details and instructions to enable the new cart here:

sddarkman619
Sep '17

thank YOU! it completely fixed it and now I can use the nextgen gallery again.

sddarkman619
Sep '17
E-junkie_Guru

ok now I have a new issue, I've added the code and it works for the first add to cart button and view cart buttons, but anything under that a blank overlay comes up. please see as I've left it

E-junkie_GuruWebmaster & Support Guru
Sep '17

Putting it in either the HEAD or BODY section of your page should work fine, take your pick. I'm seeing you reverted back to our classic cart, which is now showing the cart overlay offset to the left due to the layout fix, so we'd advise just sticking with our new cart.

I haven't been able to reproduce the issue with the blank overlay you mentioned; try force-reloading your page by holding the Ctrl key (on PC) or Shift key (on Mac) while you click Reload. That should override your cache and force your browser to reload everything completely fresh. If that doesn't resolve the issue for you, which browser app on which OS/platform are you using to test?

sddarkman619
Sep '17
1

I just tested on a mac, and I use a PC. They are still not showing up. the 1st add to cart button and view cart button on that page work fine, any of the other ones on that page only show the blank overlay with spinning wheel.
Tested with firefox on Mac and PC, and tested with IE on PC, all give the same issue.

sddarkman619
Sep '17

ok I added httpS to the e-junkie links and they all work now. not sure why I guess it was blocking the links without the s.