Customer Address On Purchase

[lemonbar]

There must be a way to get a setting that forces the address information to appear in PayPal checkout screen.



If we can put that into our settings and not have shipping checked so it doesnt show up in the ejunkie cart that would work.



Or just have a setting that if checked it simply bypasses the display of those items and if need be sets the amounts to 0.00 and/or {blanks} for shipping.



All the hard logic is alerady done. Just need to bypass some of it.

[lemonbar]

Anyone want to respond to this? It has been over 3 days...



Ok its been 3 weeks without an answer and yes that is way past 3 days.

[wizzy]

I also would like e-junkie allow customers to enter a shipping address. It sucks having to email someone for their shipping addy after they have paid via paypal. Make it happen PLEASE!



Mike

www.SmokinRub.com

The best BBQ rub and steak seasoning out there! FREE S/H

[lemonbar]

Wizzy, actually what you want I think is different then what I want.



What you want can already be done by setting the checkmark in your item settings to shipping something or another. Then is forces the customer to start giving the address.



What I need is a way that shipping address is required in PayPal but not have the ejunkie cart show anything about that.

[E-junkie_Chef]

Lemonbar, what you want can't simply be done with E-junkie.

[lemonbar]

Why is that?



That coding would be so trivial it almost makes me giggle.



Logic is there. Just ads a conditional and you are good to go.



Im not so sure its clear what I am asking about.



1- Give us a checkbox to select this option



2-if the checkbox is marked then dont display the zipcode addaress stuff in the cart (like is can and already does)



3-if the checkbox is marked then force paypal to require the address (like is can and already does).



Hard part is done.

[renzska]

lemonbar,



Reading through the post makes me question what you are trying to accomplish. It sounds like you're trying to collect shipping information to have PayPal protect your sales. The problem with that is that they will only protect your sale if you actually ship something. You stated: "This will scare off customers since my product is digital delivery". If it is digital delivery and you don't ship anything, collecting the shipping address will not protect you.



This is one of the bad things about "digital delivery". As the seller of a digital delivery product, we have come to grip with the fact that there is nothing we can do to protect our sales unless we physically ship a product with a service that provides tracking information.



We've tried to provide evidence (activation information, email correspondence, etc.) but we have never been successful in fighting a dispute because of the fact that we don't ship anything.



In this case, e-junkie does not need to provide this feature. I could, however, see it being useful if you have a set shipping charge inside the actual price of your product and don't need to calculate tax or shipping before they reach the PayPal/Google Checkout page.



John

MuvEnum

[lemonbar]

Question: "I could, however, see it being useful if you have a set shipping charge inside the actual price of your product and don't need to calculate tax or shipping before they reach the PayPal/Google Checkout page."



Answer: Exactly.







Question: "Why gather shipping info for digital items..."



Answer: Many. many, many reasons and potential needs for this. Just a small few are police and FBI reports, sales tracking, geographic mapping, cross-checking of customers, tracking of fraudulent buyers, etc, etc, so many more...







Question: "If it is digital delivery and you don't ship anything, collecting the shipping address will not protect you."



Answer: Incorrect.

[E-junkie_Chef]

lemonbarWhy is that?



That coding would be so trivial it almost makes me giggle.



Logic is there. Just ads a conditional and you are good to go.



Im not so sure its clear what I am asking about.



1- Give us a checkbox to select this option



2-if the checkbox is marked then dont display the zipcode addaress stuff in the cart (like is can and already does)



3-if the checkbox is marked then force paypal to require the address (like is can and already does).



Hard part is done.

I am not really sure how to respond to this .. except by saying that .. no, it's not that trivial. We support variety of payment processors and we have to think about quite a few scenarios.



Also, our policy is not add unnecessary options in our admin. If you want the shipping address of the buyer, then making them enter a zipcode in the cart is not really going to scare them. What's going to scare them (and I am telling you this from my personal experience .. as I am a buyer too) is to give their address to a merchant who they don't know much about.

[E-junkie_Chef]

renzskaI could, however, see it being useful if you have a set shipping charge inside the actual price of your product and don't need to calculate tax or shipping before they reach the PayPal/Google Checkout page.

That's the way we had it for a while after Patrick @ BingCardCreator's recommendation of not asking buyer for the zipcode if you are not doing tax/shipping calculation but then on transparent checkout page (after the cart - before the payment processor) we have to check for each product's setting and merchant's tax and shipping rules again to determine whether to proceed with the checkout with 0 tax and shipping or whether to throw an error and that's an overhead we wanted to avoid .. so we reverted back to asking zipcode and then simply using presence of zipcode.



Apart from that it was causing issues in cases where we host the checkout page (PayPal Pro - Direct payments, Authorize.Net, E-j Free Checkout) .. and since we are big fans of consistency, we decided to ask for zipcodes in all cases. It's just easier to manage and explain and reduces the chances of unexpected results.



I hope this makes sense.

[lemonbar]

Is there some possible way for us to make that zipcode not show up in the cart on our end?



We simply just want to hide that section of code. Bypass it.



Maybe some settings that we can do so that the colors blends in the same color and it is hidden?



How would a setting in the admin setup cause such a problem where it just doesnt display the box and input in the cart? Just bypass that code with an if-then statement for displaying it and once for checkout so it doesnt require a value in the box and it is on its way?

[mywealth]

Can you get the address without triggering Paypal even? We just need the address and we don't ship items.

[mywealth]

My POST variables grab other fields from the authorize.net form including last 4 of credit card, email, name, etc, but the address fields are blank.

[E-junkie_Chef]

You'll only get address if the shipping checkbox is checked in product settings.

[mywealth]

Why not? We pay for the leads and they give us the address. Why can't you give us the information we pay for?

[stefanie]

If you enable shipping for your products the address fields will be populated. Authorize.net does not collect an address for a product that isn't being shipped.

[mywealth]

Stefanie,



It does collect an address because it's in the authorize.net orders. Users enter it in the form like they do with other the other pieces of information (name, email, etc). Could you please turn this on?

[robin]

That's "billing" address. We only pass it to the payment processor. We don't even currently store it so there is no way for us to pass it to you.

[mywealth]

If you've collected the data and passed to an outside source, it seems you could pass it to us at the same time since you pass other fields from the same form (last 4 of credit card, card type, etc). I'd rather have the billing address than nothing. Is this possible? Thanks.

[robin]

It's not possible to do it right away. We've added this to our To-Do. There is no telling though when this will be done as we have no other requests for this feature.