Transaction Log

View or download details of your E-junkie sales

Your E-junkie Transaction Log lists every order our system has processed for you after completion of the buyer's payment. All of the data we receive for each order is permanently stored in this log for your reference.

This log is only intended as an order history and should not be used for financial tracking or accounting purposes, as all of the information we can show there is "secondhand", reflecting whatever the payment processor (e.g. PayPal) reported to us. If you have concerns about any actual funds paid, reversed, or refunded, you should rely on your payment processor account records (e.g. PayPal History) to get that data straight from the source, use that history as your primary financial/accounting reference for online sales, and consult the payment processor's help pages or support staff with any further questions you may have about anything you find there.

Viewing your log

You can access this from your E-junkie Dashboard by going to View Order History > Transaction Log. For each transaction, the first row (grey-shaded) provides general details for the transaction as a whole; you can click any of these rows to toggle temporary highlighting on/off for that row. Below that, you can click Show Items to view a separate row for each item in the order, providing details for that item; these item sub-rows have their own column headers.

Whenever you view this log, it initially shows all orders within the past 30 days. You can also select a custom date range, specific product, and/or specific affiliate and click View Log to see order data fitting the selected criteria. Please choose your custom log search criteria to be as narrow/specific as possible—e.g., don't query the log for the maximum possible date range when you know you're really only interested in transactions from a narrower time frame; the more transaction results your query needs to return, the longer it will take, which could bog down the log server for everyone else until your query concludes.

Every log view includes a summary at the top calculating the total number of transactions, number of discrete items sold, and total sale amount, followed by itemized details for each order. You can also test the download link(s) issued to a specific buyer. Just click the Transaction ID for any order in the log, or the Item Name of any digital item in that order. That will bring up the thank-you page we would generate for that buyer according to your current settings, where you can test their download links (note that your own test would count against the number of download Attempts you allow for that buyer's link).

Downloading your log

After you click View Log to apply your chosen log search criteria, you can then export that log view by clicking the Download Log button. This will save a tab-delimited .txt file to your computer with the log data you were viewing, so you may need to specify TAB as the separator/delimiter character when you open/import this file in your spreadsheet app—see further tips on how to do that for the popular spreadsheet apps listed here:

• Microsoft Excel
• Apple iWork Numbers
• LibreOffice Calc
• Google Sheets

Free downloads log

You also have a separate log for any free download links you issue manually from E-junkie Dashboard by using either Send Free Download Link/Code or mass-email Updates. You can access this log via View Order History > Free Downloads Log. Free links issued via our Free Checkout feature would still appear in your main Transaction Log (not in the Free Downloads Log).

Data fields logged

The Web-based Transaction Log view is intended as a human-readable format for your easy reference, which differs somewhat from the downloadable log-export file format we provide in a machine-readable format suitable for spreadsheet apps and other software tools. As such, the fields (columns) we provide differ slightly between Web-based log views vs. downloaded log files:

For an explanation of VAT-related fields, please see our help page on Sales Tax & VAT Settings.